Meet Angie. Your 24/7 Voice Agent Automating Property Maintenance
Less manual work. Fewer tenant calls. Faster resolution.
What's slowing your operations?
As a property manager, you're juggling hundreds of calls, vendors, tickets and tenant issues. Maintenance is no longer just about fixing things — it's about time lost, errors creeping in and tenant satisfaction slipping. Research shows maintenance & vendor coordination are among the top pain points in property management.
Wasted Time
Every extra call means wasted time and risk of miscommunication.
Human Error
Manual ticket creation leaves room for human error and delay.
Tenant Expectations
Tenants expect a seamless experience — delays mean dissatisfaction and higher turnover.
Portfolio Complexity
For multi-unit portfolios, the complexity multiplies fast.
Angie solves it — So you don't have to
Angie is your AI voice agent embedded within Home Relay's platform. At the first word from your tenant, Angie:
- 1Captures all the incident details
HVAC failure, carbon monoxide alert, water leak, etc.
- 2Generates a ticket automatically
With all the required data
- 3Identifies the on-call technician
Most appropriate and initiates the dispatch call
- 4Logs the call and conversation
For your dashboard review
On your dashboard, you see all open tickets, conversation recordings, technician assignments and resolution metrics. Real-time transparency. Zero guesswork.
Key Benefits
Key capabilities for property-manager centric operations
Voice Incident Intake
Tenant explains issue in plain English; Angie captures everything and translates into structured ticket data.
Automated Ticketing & Dispatch
Ticket created instantly; on-call technician receives full info and call notification.
Unified Dashboard
View all incidents, review call logs, monitor technician performance and resolution times from one pane.
Cost & Time Analytics
See how many call cycles you eliminated, labor hours saved and cost savings realized.
Why property managers are choosing Home Relay + Angie
Scales Effortlessly
Whether you manage 10 homes or thousands of units.
Transparent Operations
You're always in the loop, nothing slips through the cracks.
Tenant-First Experience
Efficient, human-like voice interaction keeps your residents happy.
Operational Savings
Fewer manual interventions, less risk, faster resolution = better margins.
Competitive Edge
In a tight rental market, service matters. Efficient maintenance becomes a differentiator.
How it works in real-life scenarios
HVAC System Failure
Late evening HVAC failure handled seamlessly without manual intervention.
Carbon Monoxide Alert
Emergency situations handled with priority and full tracking.
Water Leak Detection
Complete documentation and conversation recording for compliance.
Multi-Unit Portfolio
Manage properties across states with unified voice intake and central oversight.
Simple subscription. Scalable pricing.
Whether you're managing a handful of homes or a national portfolio — we've got you covered. Let's talk about your size, your needs and deliver value fast.
Frequently Asked Questions
Angie handles first-line voice intake and ticketing; you retain control of technician dispatch and oversight, so you're leaner but always in charge.
Yes — every call is logged and accessible via your dashboard.
Home Relay is built to integrate with major property management systems; ask us about your stack.
Yes — Angie never sleeps. You get first-line voice intake round-the-clock.
Ready to transform your property maintenance?
Join leading property managers who are already saving time and increasing tenant satisfaction with Angie.