Meet Angie. Your 24/7 Voice Agent Automating Property Maintenance

Less manual work. Fewer tenant calls. Faster resolution.

Automate incident logging
Dispatch your technician
Keep your tenants satisfied
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What's slowing your operations?

As a property manager, you're juggling hundreds of calls, vendors, tickets and tenant issues. Maintenance is no longer just about fixing things — it's about time lost, errors creeping in and tenant satisfaction slipping. Research shows maintenance & vendor coordination are among the top pain points in property management.

Wasted Time

Every extra call means wasted time and risk of miscommunication.

Human Error

Manual ticket creation leaves room for human error and delay.

Tenant Expectations

Tenants expect a seamless experience — delays mean dissatisfaction and higher turnover.

Portfolio Complexity

For multi-unit portfolios, the complexity multiplies fast.

Angie solves it — So you don't have to

Angie is your AI voice agent embedded within Home Relay's platform. At the first word from your tenant, Angie:

  • 1
    Captures all the incident details

    HVAC failure, carbon monoxide alert, water leak, etc.

  • 2
    Generates a ticket automatically

    With all the required data

  • 3
    Identifies the on-call technician

    Most appropriate and initiates the dispatch call

  • 4
    Logs the call and conversation

    For your dashboard review

On your dashboard, you see all open tickets, conversation recordings, technician assignments and resolution metrics. Real-time transparency. Zero guesswork.

Key Benefits

Cut down tenant-to-resolution call hand-offs from three to two.
Reduce manual errors — free your team from data-entry drudgery.
Minimize labor costs — one voice agent instead of multiple call handlers.
Boost tenant satisfaction — faster response, fewer calls, more clarity.

Key capabilities for property-manager centric operations

Voice Incident Intake

Tenant explains issue in plain English; Angie captures everything and translates into structured ticket data.

Automated Ticketing & Dispatch

Ticket created instantly; on-call technician receives full info and call notification.

Unified Dashboard

View all incidents, review call logs, monitor technician performance and resolution times from one pane.

Cost & Time Analytics

See how many call cycles you eliminated, labor hours saved and cost savings realized.

Why property managers are choosing Home Relay + Angie

📈

Scales Effortlessly

Whether you manage 10 homes or thousands of units.

🔍

Transparent Operations

You're always in the loop, nothing slips through the cracks.

💬

Tenant-First Experience

Efficient, human-like voice interaction keeps your residents happy.

💰

Operational Savings

Fewer manual interventions, less risk, faster resolution = better margins.

Competitive Edge

In a tight rental market, service matters. Efficient maintenance becomes a differentiator.

How it works in real-life scenarios

01

HVAC System Failure

Tenant speaks to Angie Ticket created Technician alerted Resolved by morning

Late evening HVAC failure handled seamlessly without manual intervention.

02

Carbon Monoxide Alert

Sensor triggers Voice call to Angie Immediate dispatch Dashboard status

Emergency situations handled with priority and full tracking.

03

Water Leak Detection

Basement leak reported Angie logs details Technician assigned Call log for audit

Complete documentation and conversation recording for compliance.

04

Multi-Unit Portfolio

Multiple properties Angie handles intake Central dashboard Regional dispatch

Manage properties across states with unified voice intake and central oversight.

Join the smarter property managers

"Since we deployed Angie across our 1,200-unit portfolio, call hand-offs dropped from 3 to 2, and resolution time improved 27%."

Property Operations Director Large Residential REIT
Large Property Manager
Regional Portfolio
Multi-Home Manager

Simple subscription. Scalable pricing.

Whether you're managing a handful of homes or a national portfolio — we've got you covered. Let's talk about your size, your needs and deliver value fast.

Frequently Asked Questions

Angie handles first-line voice intake and ticketing; you retain control of technician dispatch and oversight, so you're leaner but always in charge.

Yes — every call is logged and accessible via your dashboard.

Home Relay is built to integrate with major property management systems; ask us about your stack.

Yes — Angie never sleeps. You get first-line voice intake round-the-clock.

Ready to transform your property maintenance?

Join leading property managers who are already saving time and increasing tenant satisfaction with Angie.

We'll get back to you within 24 hours to schedule your personalized demo.

Insights for property managers

Read our articles on maintenance efficiencies, tenant satisfaction trends, ROI-driven tech adoption in property management.

Visit our Blog