Less manual work. Fewer tenant calls. Faster resolution.
As a property manager, you're juggling hundreds of calls, vendors, tickets and tenant issues. Maintenance is no longer just about fixing things — it's about time lost, errors creeping in and tenant satisfaction slipping. Research shows maintenance & vendor coordination are among the top pain points in property management.
Every extra call means wasted time and risk of miscommunication.
Manual ticket creation leaves room for human error and delay.
Tenants expect a seamless experience — delays mean dissatisfaction and higher turnover.
For multi-unit portfolios, the complexity multiplies fast.
Angie is your AI voice agent embedded within Home Relay's platform. At the first word from your tenant, Angie:
HVAC failure, carbon monoxide alert, water leak, etc.
With all the required data
Most appropriate and initiates the dispatch call
For your dashboard review
On your dashboard, you see all open tickets, conversation recordings, technician assignments and resolution metrics. Real-time transparency. Zero guesswork.
Tenant explains issue in plain English; Angie captures everything and translates into structured ticket data.
Ticket created instantly; on-call technician receives full info and call notification.
View all incidents, review call logs, monitor technician performance and resolution times from one pane.
See how many call cycles you eliminated, labor hours saved and cost savings realized.
Whether you manage 10 homes or thousands of units.
You're always in the loop, nothing slips through the cracks.
Efficient, human-like voice interaction keeps your residents happy.
Fewer manual interventions, less risk, faster resolution = better margins.
In a tight rental market, service matters. Efficient maintenance becomes a differentiator.
Late evening HVAC failure handled seamlessly without manual intervention.
Emergency situations handled with priority and full tracking.
Complete documentation and conversation recording for compliance.
Manage properties across states with unified voice intake and central oversight.
"Since we deployed Angie across our 1,200-unit portfolio, call hand-offs dropped from 3 to 2, and resolution time improved 27%."
Whether you're managing a handful of homes or a national portfolio — we've got you covered. Let's talk about your size, your needs and deliver value fast.
Angie handles first-line voice intake and ticketing; you retain control of technician dispatch and oversight, so you're leaner but always in charge.
Yes — every call is logged and accessible via your dashboard.
Home Relay is built to integrate with major property management systems; ask us about your stack.
Yes — Angie never sleeps. You get first-line voice intake round-the-clock.
Join leading property managers who are already saving time and increasing tenant satisfaction with Angie.
Read our articles on maintenance efficiencies, tenant satisfaction trends, ROI-driven tech adoption in property management.
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